Business Analyst

Business Analyst (Product) – Brisbane, Australia

At Rio Tinto, we’re finding better ways to provide the materials the world needs. For nearly 150 years we’ve been looking for new and better ways of doing things. Today you'll find our teams around the world doing just that: seeking opportunities to reduce our carbon footprint, partnering to develop new technologies to decarbonise steel and aluminium production, and creating new products from waste. As part of the commitment to our purpose, Rio Tinto continues to build a world-class software product development team. Sitting within our company wide Information Systems & Technology function, our Products & Software Development (P&SD) team is focused on delivering high value and strategic products for the digital transformation of Rio Tinto. We’re excited by the challenging problems we have to solve and supported by a culture that is value driven, diverse and inclusive, innovative, and fun. We think you might be surprised about what we’re creating here at Rio Tinto.

About the product team you’ll be joining

We are committed to making a meaningful difference to the 49,000 people across Rio Tinto as they do their day-to-day jobs through our software. To do that well, and to deliver on our promises as a business, we know that user-centred approaches to software development matters. Across the landscape of software products needed to support a business of our size, we need to grow our Business Analysis team to several times its current size. Make no mistake, this is a unique opportunity to grow personally along with helping to scale a team that is driving new product development.

What you will do

As a Business Analyst (Product) you will be:

• Researching to understand different stakeholders' needs, with guidance, to translate them into requirements and software features.
• Acting as a liaison between business stakeholders, product owners and engineering teams to ensure clear communication and collaboration throughout the product development lifecycle.
• Applying various business analysis techniques (example: interviews, workshops, prioritization, acceptance, and evaluation criteria) and documenting user stories with clear and concise acceptance criteria.
• Collaborating with cross-functional teams (designers, product owners, solution architects, software developers, testers) and assisting in the design and delivery of elegant, compelling, and user-friendly products.
• Working with the Product Owner/Manager and creating user stories and acceptance criteria from the product vision and epics) and keeping the product backlog up to date.
• Working closely with the Product Design team to effectively understand user needs, document current & future state user journeys, the end-to-end user experience, and then translate those details into product requirements.
• Working closely with engineering teams and ensuring that user stories are implemented in line with the defined criteria and timelines.
• Participating in various Agile ceremonies including sprint planning, daily standups, estimation sessions and retrospectives, ensuring adherence to Scrum principles.

What we are looking for

As our ideal Business Analyst:

• You have an agile mindset, are willing to go the extra mile to make an impact to the business and you are excited by making a difference.
• You are a business analyst who is naturally curious, passionate about our customers, and driven to create products that are accessible, functional, and consistent across Rio Tinto’s portfolio.
• You can effectively analyse and breakdown complex business problems and translate them into logical, simple components that can be brought into the development process.
• You can work with the product owner/manager and help define the business problems & primary objectives of new features as they relate to the product roadmap.
• You have demonstrated adaptability for working in unfamiliar contexts: business domain, project life cycle, team-specific ways of working.
• You are comfortable working in a high pace and iterative environment across cross-functional teams and can simplify complex problems.
• You appreciate big picture thinking & problem solving and while details are everything, creating an experience that always keeps our users in mind is equally important.
• You demonstrate alignment with Rio Tinto’s values of Care, Courage and Curiosity.

And it’s essential that you have:

• Bachelor’s degree in information technology, Computer Science, Business or other related discipline, or equivalent experience or training.
• 2+ years of experience as an Agile Business Analyst applying modern software development planning and delivery techniques (including defining business requirements and creating user stories).
• Understanding of agile methodologies (Scrum, Kanban, etc.) and somewhat familiar with continuous delivery practices as part of a product team.
• Proficiency in conducting business analysis, gathering requirements, and creating user stories and acceptance criteria.
• Exhibit excellent communication and presentation skills, with the ability to effectively collaborate with diverse stakeholders and cross-functional teams.
• Excellent problem-solving and organizational skills with a keen attention to detail.
• Ability to adapt and remain composed under pressure while learning to manage multiple competing priorities.
• Possess an innate people-oriented approach.
• Foundational understanding of the application delivery, maintenance, and support lifecycle.
• Problem-solving and organizational skills with attention to detail.
• Commitment to fast-paced learning.
• Experience collaborating with cross-functional teams and can communicate effectively with non-technical users.

What we offer

• Be recognised for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.
• An excellent base salary reflective of your skills and experience with annual incentive program.
• Comprehensive medical benefits including subsidised private health insurance for employees and immediate family.
• Attractive share ownership plan.
• Extensive salary sacrifice & salary packaging options.
• Career development & education assistance to further your technical or leadership ambitions.
• Exclusive employee discounts (banking, accommodation, cars, retail and more).
• Domestic relocation if required.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

Come and join us in this exciting journey as a member of the leadership team, where you be integral in establishing and executing on our strategy, building our team, implementing best practices and technology to meet our plans for scaling and value delivery.

Please note, in order to be successfully considered for this role you must complete all pre-screening questions.