Coordinator - Labour Support
Macmahon
The Macmahon team is currently extending an Expression of Interest (EOI) to the Coordinator - Labour Support position for our QLD Maintenance Division. This initiative marks an expansion of our established labour services within Macmahon.
Key Responsibilities:
- Client and Candidate Management: Efficiently fill high-volume job orders and respond swiftly to both client and candidate needs. Manage client relationships and maintain high-quality customer service.
- Recruitment and Onboarding: Oversee the end-to-end recruitment process, from screening resumes and interviewing candidates to onboarding and performance management. Ensure compliance and transparency throughout the recruitment lifecycle.
- Rostering and Scheduling: Create and manage rosters to meet client demands and ensure adequate staffing levels.
- Employee Lifecycle Management: Handle the complete employee lifecycle, including onboarding, performance management, terminations, and addressing payroll and WHS issues.
- Account Management: Manage accounts for multiple sites, maintaining and growing professional relationships with clients and casual employees. Conduct site check-ins, meetings, and monitor new starters.
- Reporting and Metrics: Report on key performance metrics to internal stakeholders to track progress and identify areas for improvement.
- Cross-Selling Services: Promote and cross-sell other services offered by the business to clients.
- Team Collaboration: Work autonomously as well as collaboratively within a small team to achieve business objectives.
What You'll Be Doing:
- Managing client accounts across multiple sites.
- Communicating with internal stakeholders to understand their needs and requirements.
- Screening resumes, qualifications, and experience of candidates.
- Conducting interviews and site visits, including check-ins and meetings with new starters.
- Building and maintaining strong relationships with clients and casual employees.
- Growing and managing existing relationships to support business development
Be More at Macmahon
Across Macmahon’s team, you will find positive stories of people embracing opportunities to develop and grow their careers going on to celebrate impressive career milestones that contribute to our success. With over 9,000 highly skilled people in our team, we’re proud of the values-based culture we have built over 60 years which is the driving force propelling our people to continually aspire to Be More.
About Macmahon
Macmahon is a leading Australian contract mining company with projects throughout Australia and Southeast Asia. Delivering a comprehensive range of surface and underground mining, civil design and construction, performance enhancement, and mine site maintenance and rehabilitation services to the resources sector.
Recruitment process
Successful applicants must pass a pre-employment medical, including drug and alcohol screening, as well as criminal history and qualification checks. Proof of working rights in Australia (valid passport, birth certificate, citizenship certificate, or current visa grant notification) is also required.
Macmahon is an equal opportunity employer and strongly encourages suitably qualified women and Aboriginal and Torres Strait Islanders to apply.