Principal Advisor UX Strategy – Perth, Australia
Rio Tinto
Principal Advisor UX Strategy – Perth – Australia
Rio Tinto is building a world-class software engineering capability. As part of the commitment to our purpose, Rio Tinto continues to build a world-class software product development team. Sitting within our company wide Information Systems & Technology function, our Digital Products team is focused on delivering high value and strategic products for the digital transformation of Rio Tinto.
We’re excited by the challenging problems we have to solve and supported by a culture that is value driven, diverse and inclusive, innovative, and fun. We think you might be surprised about what we’re creating here at Rio Tinto.
About the role
Reporting to the Senior Manager Design, our Principal Advisor UX Strategy is responsible for driving the alignment between user experience (UX) design principles and enterprise-level front end architecture. This role bridges the gap between UX design and technical architecture, ensuring that both user-centered design and business needs are integrated into the organisation's technology strategy. The Principal Advisor UX Strategy collaborates with cross-functional teams to define and implement cohesive, scalable, and user-friendly digital solutions that meet business goals and provide an optimal user experience across platforms.
About the design team you’ll be joining
We are committed to making a meaningful difference to the 49,000 people across Rio Tinto as they do their day-to-day jobs through our software. To do that well, and to deliver on our promises as a business, we know that user-centred design matters.
Across the landscape of software products needed to support a business of our size, we need to grow our Product Design team to several times its current size. Make no mistake, this is a unique opportunity to grow personally along with helping to scale a team that is driving new product development.
As our Principal Advisor UX Strategy, fundamentals on why we are hiring you include:
You have demonstrable ability to define projects and measures of success, test your assumptions and outcomes and continuously incorporate feedback.
Patience and curiosity to discover and defend the right solution and iterate rapidly.
Propensity to simplify complex problems.
Expertise to build consensus but also respond to and give constructive, candid feedback.
Appreciation for design thinking and a love for creating usable, innovative products.
Comfort in leading and summarising insights from qualitative and quantitative research.
What you will do
UX Strategy & Alignment: Define and lead the overall UX strategy within the enterprise architecture framework, ensuring that UX principles are integrated into all stages of the technology lifecycle—from planning to execution.
Enterprise UX Leadership: Oversee the design and implementation of the UX strategy that support a user-centric approach to systems and applications, ensuring accessibility, scalability, flexibility, and alignment with business objectives.
Collaboration with Design & Technical Teams: Work closely with UX/UI designers, product owners, developers, and technical teams to translate user needs into scalable front-end solutions that deliver seamless and efficient user experiences.
User-Centered Design Integration: Ensure that user research, usability testing, and feedback are integrated into the architecture process, enabling data-driven decisions that improve the end-user experience.
Cross-Platform Consistency: Lead initiatives to standardize UX patterns, design systems, and interfaces across various platforms (web, mobile, desktop), ensuring consistency and cohesion in the user experience across the enterprise.
System Usability & Accessibility: Guide teams to design and develop systems that are user-friendly, accessible, and meet both business and regulatory requirements (such as WCAG accessibility standards).
Technology Evaluation: Assess and recommend tools, platforms, and technologies that support the creation of user-centric digital experiences, balancing the needs for performance, scalability, and usability.
Design Documentation: Create and maintain comprehensive documentation of UX-related architectural decisions, frameworks, and design systems that are easily understood by both technical and non-technical teams.
Innovation & Continuous Improvement: Stay up to date with UX trends, tools, and best practices, continuously improving the user experience by integrating new technologies, methodologies, and insights.
Risk & Compliance Management: Ensure that all user interface and architectural decisions meet compliance, security, and governance standards without compromising the overall user experience.
Stakeholder Engagement: Act as a liaison between business stakeholders, technical teams, and design teams, ensuring that user experience goals are aligned with business objectives and technical capabilities.
Mentorship & Leadership: Mentor and lead UX principles and best practice with designers, and technical teams, fostering a culture of collaboration, innovation, and continuous improvement in user experience design.
What you’ll bring
Deep understanding of enterprise environments (e.g., B2B) and UX application.
Proven experience leading UX Strategy and user-centered design processes within large, complex organisations.
Bachelor’s degree in computer science, Information Systems, UX Design or related field.
8+ years of experience in enterprise systems thinking, with strong user experience, interaction design and human centred design frameworks.
Strong knowledge of front-end technologies (HTML, CSS, JavaScript) and how they integrate with back-end systems and architectures.
Experience with design systems, UX patterns, and component libraries that scale across large digital ecosystems. Familiarity with Agile methodologies and DevOps practices, with a focus on rapid iteration and continuous improvement of the user experience.
What we offer
Be recognised for your contribution and go home knowing you’ve helped the world progress.
A work environment where safety and mental health is always the number one priority.
Flexible work from home arrangements, we value work-life balance.
Competitive base salary plus annual incentive program.
Comprehensive medical benefits including fully subsidised private hospital insurance for employees and immediate family.
Attractive employee share scheme.
Career development and education assistance to further your technical or leadership ambitions.
Leave for all of life’s reasons (vacation/annual, paid parental, sick leave).
Exclusive employee discounts (banking, accommodation, cars, retail and more).
About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.
