Principal Solution Design Supply (Service Now, Source-to-Pay) - Technology | Australia, or Singapore

BHP

Posted on:  28th Nov 2024

About BHP 

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About the Role

Our Global BHP Technology function is undergoing an exciting transformation journey and moving towards more modern ways of working. Be part of a newly formed global Product team that partners with our Operations and Functions to drive improvement and innovation in safety, culture, productivity and social value through the application of world class technology.

As part of the Corporate Functions & GBS Technology Supply team, you will report directly into the Product Manager and work closely with the technical lead to define strategy, roadmap, solution design and architecture of the ServiceNow Enterprise Service Management, Source to Pay solution.

In this role, your key accountabilities will include:  

  • Support the development and maintenance of the technology strategy and functional roadmaps for Supply ServiceNow source to pay application Including Shopping Hub, case management, ensuring alignment with global technology strategy and business needs.
  • Manage application lifecycle to keep the application current and relevant for the business.
  • Responsible for solution design and architecture governance for ServiceNow S2P applications, Supplier and Employee Portal and ERP integration.
  • Identifying new solutions and optimization opportunities that will improve the relevance and performance of the global enterprise service management applications.
  • Perform high level solution design for enhancements or changes, incorporating the new design into the existing Supply enterprise service management application architecture. 
  • Support the execution of Opportunity Assessment and Identification & Selection process for projects under the Supply & Technology portfolio. 
  • Accountability for the ownership and ongoing maintenance of all Blueprints within the assigned Supply application areas. 
  • Provide subject matter expertise to technology projects and DevOps teams to drive collaboration within the team to ensure effective execution of solution design on projects and other activities.
  • Engage with stakeholders in technology and business for technology trend analysis, problem management, business impact scoping and other testing / training requirements. 
  • Commit to health, safety, environmental responsibility and sustainable development, as well as BHP’s Charter and Code of Conduct.

About You

As a successful candidate you will possess the following:

  • Demonstrated over decades of experience specializing in the design and architecture of ServiceNow application areas with the focus on Source to Pay processes including Shopping hub, Supplier and Employee Portal and case management.
  • Design, configuration and implementation experience including integration with the ERP platforms.
  • Working knowledge of other related functional areas like Supply Chain.
  • Demonstrated experience with industry best practices and implementing these into application business processes and solve business problems.
  • Excellent verbal and written English communication skills 
  • Team working skills, capable of engagement and influence different stakeholders and ability to manage conflicts/issues with the business/end users.

Desirable Skills

  • Relevant ServiceNow application Certification is desirable.
  • Degree in Computer Science/Engineering or related (STEM) discipline is desirable.
  • Knowledge & practical experience in the area of Agile, DevOps methodologies and practices is an advantage.
  • Verbal and written Spanish communication skills would be beneficial.

Location

Perth or Singapore is the top preferred location due to most of the team currently based. While there is also flexibility to consider Brisbane or Adelaide office. Application close on Thursday, 12 Dec 2024.

About Our Process 

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks. 

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal. 

Supporting a Diverse Workforce    

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.  

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.

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