Senior Advisor Service Delivery

Senior Advisor Service Delivery

• Grow your career in 2023
• Join a leading global company
• 12-month fixed term contract/secondment

About the role

All progress begins with pioneers. At Rio Tinto, it begins with you.

We are looking a Senior Advisor - Service Delivery, for a 12-month fixed term contract/secondment in the Perth or Brisbane office. This role will be responsible for supporting processes within a large, complex, high volume employee data maintenance and payroll function within the APAC region.

We are an open, connected global team that includes some of the industry’s best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits to reward your contribution. With a global reach, the opportunities to develop and grow your career are broad and exciting.

This role is a great opportunity for a dynamic Senior Advisor of payroll and employee data management who is a true collaborator with a continuous improvement mindset. Our Employee Support and Payroll Services roles are fast paced, challenging, and supported by Business Process Outsourcing (BPO). In this role you will:

• Provide technical and process guidance to employee data and payroll services team members (includes BPO)
• Drive performance of BPO provider against internal KPI’s
• Support a team to deliver on-time day-to-day payroll and local regulatory compliance activities
• Monitor compliance with company policies, internal control standards and regulatory requirements
• Partner with internal stakeholders to lead the resolution of complex payroll and/or employee data queries, including the delivery of ad hoc business requirements
• Identify, lead, and assist with the implementation of continuous improvement opportunities
• Management of internal business objectives
• Collaborate with global ESPS leadership to ensure alignment of process and function

 What you’ll bring

• Extensive experience (10+ years) in payroll activities with a comprehensive understanding of relevant Australian payroll legislation and superannuation
• Knowledge of relevant Singapore payroll legislation and pension
• Employee data management within a large organisation experience desirable
• Knowledge of SAP or similar system within a payroll environment of at least 1000+ employees
• Proven experience in generalist Human Resources policies and activities
• Resilience and the ability to thrive in a continuous improvement culture and have a strong commitment to team-based processes and outcomes
• Capacity and versatility to operate in a large and dynamic organisation which involves delivering business objectives remotely and across a diverse workforce
• Excellent interpersonal, communication, negotiation, and consultation skills along with managing your time to deliver priorities with a high attention to detail
• Excellent and effective written and verbal communication skills
• Demonstrated ability to support a diverse high performing team with multiple competing priorities
• Ability to make informed decisions with a risk based approach to deliver desired outcomes
• Flexibility to work in a global team across multiple time zones specifically Australia
• Works with appropriate Groups (People Expertise and Areas of expertise) where required to exchange information and resources.
• Reviews practices and operational performance metrics and develop strategies to increase capability, effectiveness and efficiency across both the retained and outsourced service organisations

What we offer

Be recognised for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.

• A work environment where safety is always the number one priority
• Flexible working from home arrangements as per operational requirements
• A competitive base salary reflective of your skills and experience with annual incentive program
• Comprehensive medical benefits including subsidised private health insurance for employees and immediate family
• Attractive share ownership plan
• Company provided insurance cover
• Extensive salary sacrifice & salary packaging options
• Career development & education assistance to further your technical or leadership ambitions
• Ongoing access to family-friendly health and medical wellbeing support
• Leave for all of life’s reasons (vacation/annual, paid parental, sick leave)
• Exclusive employee discounts (banking, accommodation, cars, retail and more)

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for almost 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.

Where you’ll be working

This role will be part of the Group Services Employee Support and Payroll Services team; this is a global team with team members across all our major hubs. This role will be based in Brisbane or Perth and require close partnership with other regional teams such as People Services who provide HR advisory, global mobility, talent acquisition and and recruitment, employee relations, remuneration and performance services to leaders, employees & HR business partners.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.