Senior Floor Coordinator

SENIOR FLOOR COORDINATOR

• Join a leading global company
• Exciting opportunity where no day would be the same
• Flexible work environment, competitive salary package and employee benefits
• Permanent role based in Brisbane CBD

About the role

All progress begins with pioneers. At Rio Tinto, it begins with you.

We are looking for an experienced office administration or customer service manager (Senior Floor Coordinator) to lead and manage a pool of office administrative support staff. You will help team members fulfil their potential, and drive improvement and consistency throughout the Brisbane hub. (One of three main global hubs for Rio Tinto)

The ideal candidate will be a confident communicator; experienced in leading and coaching a team; has strong stakeholder management skills and high EQ; identifies improvement opportunities and comfortable operating in a fast-paced corporate environment.

This is a great opportunity to build your experience in a leadership capacity. The role offers diversity, visibility to senior stakeholders and the potential to make a positive impact.

Reporting to the Business Executive – Development & Technology, you will:

• Lead a team of up to 9 administrative support staff (Floor Coordinators)
• Maintain consistency in the type of administrative support provided across the hub
• Monitor the effectiveness of the admin support model
• Maintain good relationships with key stakeholders
• Manage building wide initiatives eg celebration events
• Monitor and track improvement efforts across the Brisbane hub
• Act as a single point of contact for senior leaders for all matters in the hub
• Be the primary point of contact for any temporary admin/labour hire requirements

What you will bring

• A commitment to the safety of yourself and your team
• Excellent customer service and stakeholder engagement skills, and be highly personable
• Team leadership and coaching experience essential
• Ability to engage with senior leaders
• The ability to make sound, pragmatic judgements, manage competing priorities, work well under pressure and be flexible
• Exceptional time management skills, the ability to forward plan and be a self-starter
• Solid experience with office management systems and MS Office
• Experience exercising discretion and confidentiality with sensitive company information
• Demonstrated experience working in a large team environment.

What we offer

• A safety-focused and inclusive working environment
• A competitive salary package with annual cash incentive awards (STIP)
• Access to top tier family-friendly health and medical programs
• Excellent retirement plan
• A comprehensive leave policy that covers all moments that matter in life (vacation/annual, paid parental leave, short term sick leave, paid holidays)
• Ongoing individual wellbeing support for you and your family for personal and professional matters
• Generous Rio Tinto employee share program

About Rio Tinto

Every idea, every innovation, every little thing the world calls ‘progress’ begins with a first step, and someone willing to take it: explorers, inventors, entrepreneurs. Pioneers.

For nearly 150 years, Rio Tinto has been a company of pioneers – generations of people spanning the globe, all with the grit and vision to produce materials essential to human progress.

Our iron ore has shaped skylines from Shanghai to Sydney. Our aluminium – the world’s first to be certified “responsible” – helps planes fly and makes cars lighter. Our copper helps wind turbines power cities and our boron helps feed the world, and explore the universe.

Our diamonds help us celebrate the best parts of life.

Every Voice Matters

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.