Senior Manager HR Services


Posted on:  2nd Apr 2024


At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together, we’re making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we'll support you every step of the way, to learn, grow and succeed. So join us, step towards a brighter future and leave your legacy. 


South32’s corporate office is based in the heart of Perth’s CBD. The corporate office houses key functions including HR, Finance, Corporate Development, Investor Relations, Group Risk and Technical. Our office is conveniently located a 5-minute walk from the Perth Underground Train Station. 


  • 26 weeks of full-paid or 52 weeks of half-paid parental leave for primary carers. 
  • Annual short-term incentive bonus that recognises both your individual performance and the overall success of the business
  • The opportunity to become a shareholder of South32 through our share plans.
  • Flexible work options include working from home, flexible hours & job sharing.


This is a permanent full-time position, ideally based at our head office in Perth, although considerations may be given to other locations that align with South32 key areas of operation.

The Senior Manager HR Services is a member of the HR Leadership Team (HRLT) responsible for the delivery of all ‘end to end’ transactional HR processes across the employee lifecycle (on-boarding to retirement) to all South32 operations globally.

Leading four distinct teams across Australia, Africa, North and South America, this role is responsible for ensuring HR services are delivered consistently and in accordance with agreed processing timelines, country legislation, enterprise agreements and internal service level agreements.

HR Services include the management of Personal, Organisational and Payroll master data in both Success Factors and SAP, as well as administrative support to other areas of the HR function, and being a point of contact on queries regarding HR policy, procedures, systems and payroll.

Reporting to VP Human Resources, other key responsibilities include, but aren’t limited to: 

Essential responsibilities

  • Ensure the on time, consistently accurate execution of South32's global payroll related activities.
  • Drive delivery and functional excellence across HR Services through performance metrics and reporting, ongoing trend analysis, identification of improvement opportunities and leading team rhythms and routines.
  • Ensure HR Services operational risks and controls are managed in accordance with South32 Standards.
  • Foster a culture that embraces customer service and operating discipline as well as promoting innovation, learning, development and continuous improvement.
  • Sponsor initiatives across the HR Services team to optimise the utilisation of existing processes, practices, and systems through partnership with the HR Leadership Team, other HR representatives and South32’s Global Business Services function.
  • Provide key insights and support the delivery of the HR Systems roadmap for organisation.


You will have experience and demonstrate capability in the following: 

  • Experience in managing large, global teams.
  • Experience/exposure in managing HR Services type activities.
  • Demonstrate knowledge and experience in Operational management (demand, volume, cost, productivity, and capacity plans).
  • Demonstrate experience with HR system and process design and implementation.
  • Demonstrated knowledge in Australia/Asia, Southern Africa, North America, South America, Europe/UK statutory and legislative requirements (desirable).
  • Demonstrated knowledge and experience in risk management and ability to assess, evaluate and establish mitigations to operational issues and risks, including the Business Contingency and Disaster Recovery plans.
  • Demonstrated focus on internal clients including relationships developed through anticipating, understanding, and responding client needs to ensure their ongoing satisfaction.
  • Demonstrates experience in engaging and influencing others to create a collaborative environment with key stakeholders.
  • Experience in mining, resources, or heavy industry sector.

Qualifications for this position are: 

  • Tertiary qualifications in Business Management or HR preferred.

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate.  We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

This job advert will close on 16th April 2024.

Job has expired