Specialist Geoscience Apps Support
BHP
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
As a Specialist Applications Engineering in the NPI and Facilities Domain, you will be ensuring resilience of Technology services by updating, maintaining, and operating various technology products through your diverse applications experience and domain knowledge.
Core Accountabilities:
- Participate in core routines including Performance review, Continuous Improvement, safety activities and problem solving
- Plan and participate in impact analysis and health review of applications
- Lead initiatives that identify direction of change for product landscape
- Perform preventative maintenance, lifecycle upgrade and enhancement activities to existing Domain products deployed, on-premise, in the Cloud and as SaaS.
- Provide technical assistance during the delivery of new applications to reduce the transition to operations effort.
- Contribute to the ServiceNow Knowledge base and mentor vendor resources, elevating their process and technical knowledge as they perform the majority of break fix tasks and request fulfilment.
- Identify where new platforms and capability can be employed to accelerate, reduce risk or otherwise add value
- Maintain the standards for our products and apply these through engagement with architectural, delivery and operations teams as well as vendors
- Provide oversight, diligence and field leadership for initiatives implementing solutions within the Operations Systems domain
- Develop strong relationships with other BHP teams, service partners, and vendors
- Support a culture of continuous improvement across people, process, technology and cost.
About You
- Tertiary qualification in Technology, Engineering, Computer Science or similar discipline
- Experience with Application engineering, asset management and application lifecycle management, including COTS and bespoke applications
- Solid understanding of Application support principles (Transition to Operation, Incident, Request, Change, CMDB), design patterns, Problem Solving Techniques and Escalation methodology
- Proven recent and intermediate experience (design, support or architecture) in Geoscience, Resource Engineering, NPI, Asset Engineering or related Apps
Exposure and proficiency in the following is highly desirable:
- SNOW
- JIRA
- CI/CD experience
Location
You will be based in Perth, Western Australia, in the multi-award-winning office tower - ‘City Square’. You will have stunning river views from your modern open plan office, state of the art facilities including virtual whiteboards and video conferencing facilities, 550 bicycle racks with ample lockers, showers and change room amenities and a large outdoor terrace with barbecues. Some infrequent travel to our operational sites in Pilbara Western Australia is possible.
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at [email protected].