Specialist - ICT Mobility Operations

Specialist – ICT Mobility Operations

• Excellent work environment where people are valued and respected
• Work in a fast-paced environment with lots of opportunity for exposure to both highly visible projects and cutting-edge technology
• Work in a flexible work environment where we prioritise a healthy work/life balance
• Permanent opportunity based in Perth

About the role

All progress begins with pioneers. At Rio Tinto, it begins with you.

We are looking for a Specialist – ICT Mobility Operations to join our growing Mobility Technology team within our IS&T function. As a technical SME you will be involved with the design, upgrade, and enhancement to ICT Mobility systems globally. You will be the key contact for teams to approach for any vendor, platforms, tools and support teams problems or blockers.

We are looking for someone who is passionate about modern technology, with the ability to drive the continuing improvement of the workplace technology environment.

Working with a collaborative team and reporting to the Principal Advisor – Modern Workplace, you will:

• Provide technical expertise across the core infrastructure technology stack for ICT Mobility, including Mobile Device Management (Intunes), Applications, and Connectivity.
• Work closely with support teams (onshore\offshore) to ensure resolution of incidents and problems are optimal.
• Assist Projects with technical system integration activities as required.
• Continuously iterate better ICT Mobility experiences by improving ICT Mobility adoption components (Process, Technology and Up-skill people)
• Ensure ICT Mobility teams are equipped with the right resources and tools to operate smoothly. This can include requesting licenses for tools for development teams to utilize or external platform permissions to be given to users in the field.
• Help shaping the long-term goals of ICT Mobility and understanding the OKRs, metrics and strategy frameworks in place for the ICT Mobility team, to ensure delivery teams are aligned with them and guided correctly to achieve them.
• Be responsible for analysing solution and delivery reports, reviewing operating teams’ performance to see if metrics and other success indicators are being met (qualitative/quantitative) by ICT Mobility standards.
• Ensure the Mobility team runs smoothly through managing dependencies, escalating, and removing impediments with the support of senior leadership.

What you’ll bring

• Commitment to the safety of yourself and your team
• Experience in ICT Mobility Enterprise Solutions
• Experience with deploying mobile devices Android/iOS
• Previous experience or exposure to Microsoft Intune
• Previous Experience in the integration and regression testing of systems and management of user acceptance testing
• Good knowledge in device management and technology
• Competent in using DevOps platforms such as ADO or Azure
• Excellent problem-solving skills in both business and technology space

It would also be beneficial if you have:

• Background in the deployment and operations for phones & tablets in Enterprise Business
• Exposure to Microsoft Azure/Cloud tech advantageous
• Network engineering experience and/or qualifications is advantageous
• Previous experience working or interacting with operations offshore

What we offer

Be recognised for your contribution and go home knowing you’ve helped the world progress.

• A work environment where safety and mental health is always the number one priority.
• Flexible work from home arrangements, we value work-life balance.
• Competitive base salary plus annual incentive program.
• Comprehensive medical benefits including fully subsidised private hospital insurance for employees and immediate family.
• Attractive employee share scheme.
• Brand new modern office building that is set up for you to do your best work and have a great time doing so, with breakout areas, little nooks, and quiet places to retreat.
• Career development and education assistance to further your technical or leadership ambitions.
• Leave for all of life’s reasons (vacation/annual, paid parental, sick leave).
• Exclusive employee discounts (banking, accommodation, cars, retail and more).

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for almost 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.

Where you will be working

Rio Tinto Information Systems and Technology (IS&T) operates to enable better alignment with customer priorities, end-to-end accountability and flexibility to prioritise critical work. The function provides solutions that are aligned with current and future business requirements through the development and ongoing delivery of IT strategy and solution roadmaps. Through appropriate governance, consultative processes, and the use of industry best practices, IS&T also ensures that emerging technologies and innovative ideas are constantly evaluated, considered, and adopted, to provide easy-to-use, best-in-class solutions and services.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.