Superintendent Specialized Applications

Superintendent Specialized Applications

• Great opportunity to join a global organisation at the forefront of mining

• Excellent work environment where people are valued and respected

• This new role will expose you to exciting technology and challenge the way you work

• Permanent position based in Perth or Brisbane

About the role                

Finding better ways to provide the materials the world needs.

We are looking for a Superintendent Specialized Applications to lead the planning, implementation, governance and controls for the support services of Business Applications across America, Europe, Middle East and Africa. 

This role is a great opportunity for someone with a demonstrated history in application delivery to make their mark across a broad and valuable portfolio of applications. Reporting to the Manager Specialized Applications, you will:

• Lead a team of Business Application Specialists and outsourced integration partners, providing quality operational support services throughout the application lifecycle for a portfolio of about 400 applications.

• Establish, manage and maintain systems and procedures to deliver operational support services to users of the Business Applications ensuring the solutions are maintained in a responsive and available state.

• Manage support and budgets for operations and minor improvements.

• Be responsible for the analysis, design and development of application standards and roadmaps across their technical domain, which includes the establishment and maintenance of systems and procedures within the American region that aligns with the best practices of the industry.

• Be the primary expert in Business Applications domain - provide advice, consultation and expertise to Business Partners, Project Managers and Business Unit customers.

• Track critical or complex incidents.

• Maintain relationships with outsourced partners and manage service levels to contractual standards.

• Support the technology strategy by contributing to the modernization of applications to corporate platforms

• Implement and coordinate continuous improvement initiatives

What you’ll bring

To be successfully considered for this role, you will have:

• University degree required

• Over 5 years’ experience in a global organization in a similar role in IT

• Significant experience leading a team

• Be able to communicate fluently in both languages – English & French

• Strong experience in the engagement of business representatives, analysing business requirements, 3rd party vendor management and ability to identify and develope technical solutions

• Excellent communication and interpersonal relationship building skills

• Be customer-oriented and have a solid understanding of the challenges with the operations of the applications

• Experience with Azure DevOps, Agile methodologies and DevOps

• Technical competencies and skills in Microsoft Server/ SQL, .NET, Active Directory, Azure, coding & development skills desirable.

• Experience with web-based client applications and enterprise deployment strategies

• Azure and ITIL certifications an asset

About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.