Supervisor Business Support

• Ongoing access to family-friendly health and medical wellbeing support 

• Full-time permanent position

• Join an encouraging leadership group, committed to your growth and development

Where we’re all welcome

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are.

At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.

About the role

We are seeking a Supervisor to lead the Cape Lambert Business Support team, ensuring efficient customer service and structured administrative support across our operations.

This full-time position, reporting to the Operational Excellence Manager, operates Monday to Friday on a nine-day fortnight.

Ideal for an organised, people-focused leader with strong administrative skills, excellent time management, and a passion for continuous improvement, you will guide the team toward operational excellence. Your responsibilities include inspiring and motivating the team, delivering high-quality, reliable service, and driving structured, effective operations, while fostering both personal and professional growth.

Your responsibilities will include but are not limited to:

• Overseeing daily operations to ensure the accurate and efficient delivery of Business Support.

• Coaching, mentoring, and developing team members, fostering operational excellence, and providing professional growth opportunities.

• Delivering exceptional customer service support, addressing escalated issues, and ensuring client satisfaction.

• Prioritising and managing multiple projects and tasks, maintaining confidentiality, and adhering to deadlines.

• Managing Events Coordinator role, and ensuring sufficient support for site wide events across Cape Lambert & Dampier ports.

• Contributing to the Operational Excellence leadership team.

• Developing and implementing processes to improve efficiency and ensure compliance with company policies and legal requirements.

• Managing the team’s budget to ensure cost-effective operations and optimal resource allocation.

• Conducting regular performance reviews, offering constructive feedback, and resolving conflicts within the team or with other departments.

• Preparing and presenting reports on business activities and team performance.

• Maintaining open communication with other departments and stakeholders to ensure smooth operations.

What you’ll bring

• Preferably leadership experience or extensive experience in the administration field.

• A commitment to the safety of yourself and your team.

• Excellent customer service, administration, and organiszational skills.

• Effective communication and collaboration skills, with the ability to manage competing priorities.

• Proficiency in Microsoft Word, PowerPoint, Excel, and Microsoft Teams.

• Experience managing budgets and resources effectively to ensure cost-efficient operations.

• Ability to conduct performance evaluations, offer constructive feedback, and resolve conflicts.

• Ability to lead and work with a diverse workforce in a dynamic environment.

• Technical proficiency in managing and overseeing software tools relevant to administrative operations.

• Strong time management skills with a proven ability to prioritisze tasks and meet deadlines.

• A passion for continuous improvement, with a focus on implementing structured processes to enhance team efficiency and effectiveness.

What we offer

• Be recognised for your contribution, thinking and hard work, and go home knowing you’ve helped the world progress.

• A work environment where safety is always the number one priority.

• A permanent position working directly for Rio Tinto.

• A competitive base salary reflective of your skills and experience with annual incentive program.

• Comprehensive medical benefits including subsidised private health insurance for employees and immediate family.

• Attractive share ownership plan.

• Company-provided insurance cover.

• Extensive salary sacrifice & salary packaging options.

• Career development & education assistance to further your technical or leadership ambitions.

• Ongoing access to family-friendly health and medical wellbeing support.

• Leave for all of life’s reasons (vacation/annual, paid parental, sick & cultural leave).

• Exclusive employee discounts (banking, accommodation, cars, retail and more).

• Possible domestic relocation assistance.

We are committed to elevating Indigenous voices and increasing cultural knowledge in our business. To help you on your journey with us, you’ll also have access to:

• Specialist Indigenous Support Advisors.

• Dedicated Indigenous Talent Programme for Operators and Tradespersons.

• Indigenous leadership programmes across professional and operational roles. 

Where you will be working

This role is based at Cape Lambert. Our integrated operations, which include port facilities, ensure we can supply the right quality product to our customers, when they need it. We blend our products at our own ports, which allows us to produce a reliable and consistent product. And because we have dedicated shipping operations, we are able to better control the delivery of product to our customers. 

Applications close on Friday the 9th of December2025 (Rio Tinto reserves the right to remove advertised roles prior to this date)

About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Respect and InclusionAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.