Supervisor Mobilisation

Fortescue is now consistently producing 175-180 million tonnes of iron ore per year and has an exciting future ahead, establishing itself for future growth in a global market through innovation, product diversification and asset development.

Supervisor Mobilisation

Work Location: Perth

Fortescue’s Perth office is located on the traditional lands of the Whadjuk people.

Roster: 8D/6R

Reporting to the Mobilisation Superintendent, you will be responsible for leading and managing a team of Mobilisation Officers providing end-to-end onboarding support for contractors across all Fortescue locations in this Perth based role.

Key accountabilities will include:

• Supervise Mobilisation Officers and provide support during transactions and troubleshoot internal team queries.
• Ensure staff are trained and supported in their roles
• Maintain a high consistent level of service delivery to customers
• Developing strong, co-operative internal and external working relationships with stakeholders
• Conduct weekly and monthly mobilisation reporting identifying areas to improve onboarding turnaround time and data integrity.
• Manage and implement innovative technology functions to provide efficiency and a high level of customer service.
• Develop, maintain and champion department processes and procedures.
• Mobilisation coordination for new projects and developments

Qualifications and skills required:

• Previous experience in a leadership position in mobilising high volumes of people in a timely manner across a variety of operations (preferably within the resources industry).
• Strong analytic skills and a high attention to detail
• Intermediate Excel skills
• Excellent customer service skillset with experience dealing with multiple customers
• Provide leadership by coordinating and motivating the team by setting daily KPIs and deadlines
• Exemplary written and verbal communication skills
• Exposure to managing multiple and competing priorities

Our team members are encouraged to bring their whole selves to work. Candidates from all backgrounds and ages are encouraged to apply, including First Nations People, those who identify as LGBTIQ+, people with disabilities and those with neurodiverse, intersectional, or multiple diverse characteristics.

www.fmgl.com.au/jobs-at-fortescue

Fortescue reserves the right to close applications early should a suitable pool of candidates be identified.